Technology & Operational Solutions, Inc. - TOpS

At Tops we take pride in delivering world-class service to all of our customers. Read what some of our satisfied clients have said about us!

July 21, 2010 our client says ... "Thanks again for your consistency, reliability and extremely high level of customer service. If there

is any way I can be of  assistance to you in terms  of offering a reference for your work, providing a written letter of appreciation

or anything else that comes to mind, please do not hesitate to ask.  I would be only too pleased to recommend the services of the one

company I respect above all others in a tough competitive industry." 

 

 

"We first started working together in 2004 when I published the award-winning, large format book, Hand and Hearts, to help raise money for cancer research.  TOPS has been a valued partner from day one and has contributed to the Foundation's success in a number of ways.

• Storing 5,000 books safely and securely
• Maintaining inventory controls for the accountants
• Shipping books all over the world in small and large quantities
• Providing terrific customer service and responsiveness
• All at very reasonable rates

It is always a pleasure to interact with everyone at TOPS and they work well with my staff and our various vendors and suppliers.

Please give my name and contact information to anyone who would like to speak to a loyal, satisfied and grateful TOPS customer -- me!"

 

Walter B. Menzel
Executive Director, Peter Michael Foundation
walter@petermichaelfoundation.org
(415) 339-0400

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"You ( Sandy Allan ) and your company ( Tops ) provide outstanding service to (us).  You exemplify the definition of a true business partner. You and your team work in concert with  (us) to reach a common goal of exceeding customer satisfaction.  You and your team consistently make great suggestions on how to streamline processes. "

Tops' Customer Since 2003

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"Thank you for your dedication and great service.  [We] appreciate the consistent and professional service that you and the whole TOpS team provide, and are especially grateful to you for going above and beyond to help [our customer]. Great job!"

 

                                         From a Tops Client...

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"Technology & Operational Solutions has been a breath of fresh air for our small company. We pride ourselves on our hands-on approach and speedy order turnaround time. TOpS has made it simple to live up to that goal. Their good natured, competent people are fast and efficient at order fulfillment; and most importantly, they are easily reached and responsive if and when we  need to communicate."

InnerWaves Organics

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"When we were seeking a California-based fulfillment partner earlier this year, TOPS was recommended to us by a business acquaintance of ours.  From the very first conversation that we had with Sandy and her team, we felt very comfortable with them and the way they conducted their business.  Fast forward six months and we couldn’t be happier.  TOPS not only did everything they said they would for us, they have exceeded our expectations.  Their attention to every little detail, their responsiveness to both us and our customers, their flexibility with one-off projects and their strong desire to be the best are all reasons why we continue to grow our business with them.  All of this while being very price competitive is why we look forward to a long, prosperous relationship with TOPS."

Mark Ayotte, COO, Yugster.com

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"Sandy is the most dedicated businessowner I've met. She is committed to keeping TOPS at the leading edge of "behind the scenes" office and fulfillment strategies. She has the best "can-do" attitude in the industry. I can think of no one else that I would trust my fulfillment business to be carried out with the utmost precision than TOPS!"

Jerri Hemsworth

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"Sandy was recommended by a colleague and she and her team have been outstanding in their responsiveness and creative solutions to challenges. If you have a product you need delivered, phones you need answered I would HIGHLY recommend Sandy and her team."

Lynn M. Hoopingarner, CMC

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